Privacy and Protection of Personal Data

As a rule, access to information available on or via the site is made without having to provide personal data, such as name, postal address, email address...

Exceptionally, in order to obtain additional services (subscription to a newsletter, questions asked by email, subscription to an information system, secure private account), it is possible that personal information, mainly contact details, may be requested from the user.

In this case, the user is notified beforehand and the data are processed in accordance with the regulations related to the protection of personal data (GDPR).

Data Processing Manager

The data processing manager for personal data relating to this site is ...

In certain specific cases, you can correct or request to have your data deleted, limit or oppose the processing by contacting him at the following postal address: Public Service Scientific Institute, Department of Environmental Monitoring, Rue du Chéra, 200 to 4000 Liège, as well as by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Principles Relating to the Collection of Personal Data

• Your personal data may only be collected and processed in accordance with the purposes indicated at the time of their collection;
• You have the right to check if your data is processed by AwAC/ISSeP, via the request form available on the site wallonair.be;
• You will have the right to consult your personal data, if applicable, in order to verify their accuracy and to correct any possible errors concerning them at This email address is being protected from spambots. You need JavaScript enabled to view it.;
• AwAC/ISSeP commits to taking adequate security measures to prevent third parties from misusing the personal data you have communicated.

Use of Information Related to Navigation for Statistical Purposes

When you access the site, the consulted servers automatically collect the following data:

• the IP address assigned to you during your connection;
• the date and time of access to the site;
• the pages viewed;
• the type of browser (browser) used;
• the platform and/or the operating system installed on the PC;
• the search engine as well as the keywords used to find the portal site the downloaded files.

This information is kept only to measure the number of visitors (audience) in the different sections of the portal site and to make improvements. The reports derived from them only show anonymized data while the collected data are destroyed.

Use of Cookies

To facilitate your navigation on the site (save your preferences or prevent you from having to repeat the same entries at each visit) as well as to optimize the technical management of the site, wallonair.be may occasionally use "cookies," most of the time for the duration of a visit.

A "cookie" is a small piece of information saved by a website within your computer's Internet browser. This "cookie" can be retrieved during a subsequent visit to the same site. The "cookie" can only be read by the website that created it.

None of them contains information that makes you likely to be contacted by telephone, email, or postal mail. It is also possible for you to configure the management of "cookies" via the "cookies" link on wallonair.be to limit and/or prevent their recording.

Contact and Complaint Forms

The contact and complaint forms available to you are managed by AwAC and ISSeP.

Your contact details and the information contained in the forms will only be used to guide you to the information available on public sites or to the competent services of the administration. These services are the only ones authorized to rule on specific situations or to provide legal, professional, or personal advice.

The responses provided by the administration are as follows:

1. a message on the website confirming the successful sending;
2. a response as quickly as possible for requests for information that find a direct response on a website;
3. if the request for information requires research by our services or if the complaint is admissible, a response within 40 calendar days from the date of receipt of the form.

Contact Regarding the Protection of Your Personal Data

Contact our Data Protection Service at the address This email address is being protected from spambots. You need JavaScript enabled to view it. or by mail at the address